Legal

Refund Policy

Last updated: September 30, 2026

We want you to be happy with Paradify. If Transfer Unlock doesn't work out for you, here's how refunds work.

The short version

  • Full refund within 7 days of purchase, no questions asked.
  • Transfer Unlock is a one-time payment. It never renews.
  • Email us from the address you paid with. We reply within 2 business days.
  • Refunds go back to your original payment method.
On this page

1.7-day money-back guarantee

If you buy Transfer Unlock and it’s not for you, you can get a full refund within 7 days of your purchase. No questions asked.

The guarantee applies to the first purchase on an account. Later purchases are reviewed on a case-by-case basis.

2.No automatic renewals

Transfer Unlock is a one-time payment for 30 days of unlimited transfers. It doesn’t renew, so you’ll never be charged again unless you choose to buy it again.

Older subscriptions: monthly and yearly subscriptions bought before April 2026 through Lemon Squeezy renew until cancelled. You can cancel from the manage subscription page. Renewal charges aren’t automatically refundable, but if you were charged for a renewal you meant to cancel, contact us and we’ll do our best to help.

3.How to request a refund

Email [email protected] or use our contact page. Include the email address you used for the purchase so we can find it.

We aim to respond to refund requests within 2 business days.

4.How refunds are processed

Purchases are processed by Paddle (paddle.com), our merchant of record, so your statement may show Paddle rather than Paradify. Older subscriptions are processed by Lemon Squeezy. Approved refunds go back to your original payment method and usually appear within 5–10 business days, depending on your bank or card issuer.

Once a refund is processed, your account returns to the free plan.

5.Exceptions

Refunds after the 7-day window are not guaranteed. We may decline requests involving suspected abuse, chargebacks, or violations of our Terms of Service.

6.Changes to this policy

We may update this policy from time to time and will change the date at the top of this page when we do. The policy in effect when you made your purchase applies to that purchase.

Questions about this policy?

Email [email protected] or use the contact form. We reply within one to two business days.

Contact us